Shipping

Shipping

Shipping and delivery

Every order ships with FedEx from Vancouver, BC, to addresses in Canada and the United States, at competitive real-time rates.

Ships from

Vancouver, BC

Canada

Carrier

FedEx

Tracked on every order

Processing

Usually 1 business day

Up to 3 business days

Destinations

Canada and the US

No other countries at this time

Rates

Services and rates

Rates are calculated live from FedEx at checkout, based on your address and the weight of your order. You will see each available service with its price and estimated transit time before you pay.

Canada
  • FedEx Ground®
  • FedEx 2Day®
  • FedEx Standard Overnight®
United States
  • FedEx International Economy®
  • FedEx International Priority®
  • FedEx International Priority® Express
  • FedEx® International Connect Plus

We do not ship outside Canada and the United States at this time.

Processing

From order to delivery

Most orders leave our warehouse within 1 business day. Some orders, such as larger orders, can take up to 3 business days to prepare. Orders placed on weekends or holidays are processed the next business day.

Order placed

You receive an order confirmation by email.

Packed and shipped

Your order is packed and handed to FedEx, usually within 1 business day.

Tracked to your door

Your FedEx tracking number is emailed to you once your order ships.

United States

Shipping to the US

Orders to the United States cross the border and clear US customs on the way to you. Here is what to expect.

Customs clearance

Clearance can occasionally add time to delivery. If FedEx or its customs brokers need more information about a shipment, our team works directly with FedEx to provide it and keep your package moving.

Tax ID requests

FedEx brokers sometimes ask for the importer's tax ID. If they do, we will contact you to request it. A quick reply helps avoid delays.

Duties and taxes

FedEx may bill you for duties, taxes or brokerage fees at the time of delivery. These charges are set by FedEx and US customs, and are the responsibility of the recipient.

Questions about a shipment?

Email info@buildapill.com or call (778) 285-7737 with your order number.

Contact us